Frequently Asked Questions

Snow is a personal AI assistant and workspace. It keeps context over time, adapts to how you work, and lets you build custom apps for the things you need to get done.

Snow is designed to be a personal operating system, not just a chatbot. Chat is the interface, but underneath it Snow carries memory across every conversation, builds custom apps around your needs, uses those apps on your behalf through actions, and can run automations in the background. The longer you use it, the more it becomes a system shaped around how you live and work. See our comparison pages for a detailed breakdown.

There are no separate threads. Snow is one continuous conversation. It carries all the relevant context forward, so you don't need to repeat yourself or start over. We're exploring ways to make this experience even better over time.

No. Snow uses one model, and the amount of reasoning adjusts automatically based on what you're asking.

No. You describe what you want in plain language and Snow builds it.

Anything you can describe. Trackers, planners, journals, study tools, dashboards, recipe books, budget helpers, and other personal tools.

Apps can store data, work with files, generate text and images, send notifications, run on schedules, and pull in live information like weather, search results, finance, travel, places, and shopping data.

Yes. Apps can define actions that Snow can use during conversations. For example, if you have a task tracker app, Snow can add tasks to it when you mention them in chat.

Inside your Snow account. You can open them from your app gallery or use them directly from chat.

A place to browse and install apps that other users have built and submitted for publication. Apps do not show up automatically, they go through a submission and review process. The App Library is public, so you can look around before signing up.

Snow builds memory from your conversations over time: preferences, recurring topics, how you like things done, and other details that help it give better, more relevant answers.

No. Snow has a memory engine running in the background that picks up on useful details from your conversations automatically. You don't need to say "remember this" and Snow won't announce when it saves something. It just gets better over time.

Yes. You can ask Snow what it remembers about you, and tell it to forget anything you want removed.

Yes. Snow supports imports from ChatGPT, Gemini, Claude, and Grok through the import page.

No. Your conversations, app data, memories, and files are not used to train AI models. See our Privacy Policy for full details.

No. We don't sell your personal information, conversations, or any other user data.

Yes. Your data is encrypted in transit and at rest, and we use industry-standard security measures including access controls and authentication requirements. See our Privacy Policy for the full details.

No. Your account does not currently have access to the free plan, so you'll only see paid plans on the pricing page.

Plus includes generous daily messages, custom app building, unlimited App Library, daily credits for app features, and unlimited memory. See Pricing for the full breakdown.

Yes. Eligible subscriptions start with a 7-day free trial. You'll see final trial details at checkout.

Credits are the daily budget that powers app capabilities like AI generation, storage, files, and scheduled actions. Higher plans come with more credits. See Pricing for details.

Use the Bug Report / Feedback button in the profile menu at the top right. When you submit it, you can also request an email response.