Frequently asked questions

Snow is a personal AI assistant that knows you. Chat with it to think, plan, and get things done. When you need a tool, Snow builds it as a space you and Snow can both use.

Snow is designed to be a personal operating system, not just a chatbot. Chat is the interface, but underneath it Snow carries memory across every conversation, builds spaces around your needs, uses those spaces on your behalf, and can run automations in the background. The longer you use it, the more it becomes a system shaped around how you live and work.

You don't manage threads. You talk to Snow in one chat, and Snow files each ask into the right conversation behind the scenes.

No. Snow picks the model for you, so there is nothing to choose.

No. You describe what you want in plain language and Snow builds it.

Anything you can describe. Trackers, planners, journals, study tools, dashboards, recipe books, budget helpers, and other personal tools.

Spaces can store data, work with files, generate text and images, send notifications, run on schedules, and pull in live information like weather, search results, finance, travel, places, and shopping data.

Yes. Snow runs the same functions your spaces use. For example, if you have a task tracker space, Snow can add tasks to it when you mention them in chat.

Integrations connect Snow to services you already use, like email, calendars, cloud storage, notes, tasks, and messaging tools. Snow can use them in chat, and your spaces can use them too.

Snow supports a large and growing catalog of integrations across categories like communication, productivity, file storage, scheduling, entertainment, and more. You can browse the current list on the integrations page before connecting anything.

Yes. You can connect multiple accounts for the same integration and reuse them across your spaces. If there is only one usable account, Snow can use it automatically. If there are several, you can choose the right account for a space and save that choice for later.

Snow can prompt you to connect that integration before the space continues. Once the account is connected, you can come right back and keep going.

No. Snow can read from a connected service to help with what you ask, but it asks you before it writes, sends, or deletes anything, unless you already allowed that action for good. Your spaces use an integration only through the functions that call it.

Some integrations support triggers, which are events that can run a space's functions automatically. For example, a space can react to things like a new email, a calendar event, a new file, a form response, or a task update. Not every integration has triggers.

Snow builds memory from your conversations over time: preferences, recurring topics, how you like things done, and other details that help it give better, more relevant answers.

No. Snow has a memory engine running in the background that picks up on useful details from your conversations automatically. You don't need to say "remember this" and Snow won't announce when it saves something. It just gets better over time.

Yes. You can ask Snow what it remembers about you, and tell it to forget anything you want removed.

Yes. Snow supports imports from ChatGPT, Gemini, Claude, and Grok through the import page.

No. Your conversations, space data, memories, and files are not used to train AI models. See our privacy policy for full details.

No. We don't sell your personal information, conversations, or any other user data.

Yes. Your data is encrypted in transit and at rest, and we use industry-standard security measures including access controls and authentication requirements. See our privacy policy for the full details.

Yes. You can start free with a one-time credit allowance and use everything Snow can do, including spaces and memory. No credit card required.

Plus includes expanded messages, monthly credits that keep chat and building going, and unlimited memory.

No. We do not offer a free trial.

Credits power chat with Snow and space capabilities like AI generation, storage, files, and scheduled actions. Paid plans refresh credits every month; the free tier includes a one-time allowance.

Yes. You can cancel from Settings at any time. Your access continues through the end of your current billing period. If your paid plan ends after cancellation, your spaces, chats, memories, connected integrations, and deployed integration triggers are not automatically removed.

Choose Send feedback in your account menu. When you submit it, you can also request an email response.