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Better Stack

Observability platform for logs, uptime monitors, incidents, status pages, alerts, and on-call workflows.

Supports incident and observability work across logs, uptime monitors, status pages, and incident resolution.

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Example Use Cases

These are example ways Snow can use Better Stack when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.

Acknowledge Incident

Tool to acknowledge an ongoing incident. Use when you need to mark an incident as being worked on, which prevents further escalations. Acknowledging an incident signals that someone is actively addressing the issue.

Create Escalation Policy

Creates a new escalation policy for incident management. Escalation policies define who gets notified and in what order when incidents occur. Supports multiple step types: 'escalation' (notify members), 'instructions' (guidance text), 'time_branching' (route by schedule), and 'metadata_branching' (route by incident metadata). For escalation steps, a valid urgency_id from the Severities API is required.

Create Escalation Policy Group

Tool to create a new escalation policy group. Use when you need to organize related escalation policies under a single logical group.

Create Heartbeat

Tool to create a new heartbeat monitor for cron jobs and scheduled tasks. Use when you need to set up monitoring for a service that should send regular heartbeat signals.

Create Heartbeat Group

Tool to create a new heartbeat group. Use when you need to organize related heartbeat checks under a single, logical group. Example prompt: "Create a new heartbeat group named 'Backend services'."

Create Incident

Tool to create a new incident and alert the on-call person. Use when you need to manually report an incident or trigger escalation workflows. The incident will be routed according to the specified escalation policy or default team settings.

Create Incident Comment

Tool to create a new comment on an incident. Use when you need to add documentation, updates, or notes to an existing incident in Better Stack.

Create Metadata

Tool to create or update a metadata record for a resource. Metadata provides key-value associations for resources like monitors, heartbeats, or incidents. Use when you need to tag or annotate resources with custom data. Existing values for the specified key will be completely replaced.

Create Monitor

Tool to create a new uptime monitor for a URL or service. Use when you need to set up monitoring for websites, APIs, servers, or network services. Supports multiple monitor types including HTTP/HTTPS status checks, keyword monitoring, ping, TCP/UDP, email protocols, DNS queries, and browser automation with Playwright.

Create Monitor Group

Tool to create a new monitor group. Use when you need to organize related monitors under a single, logical group for better dashboard organization.