Callpage

These are the Callpage actions available to the apps you build with Snow. Connecting an account does not make Snow run these on its own.

• Create Manager

  Tool to create a new manager for a widget. Use when you need to assign a user as a manager to handle calls for a specific widget.

• Create SMS Message

  Tool to create custom SMS messages for specific widget events. Use when you need to set up automated SMS notifications for call events like completed dials, scheduled calls, or missed calls.

• Create User

  Tool to create a new user with specified name, phone number, email and role. Use when you need to add a new admin or manager user to your CallPage account.

• Get All Managers

  Tool to retrieve a list of managers for a specific widget with pagination. Use when you need to page through all managers assigned to a widget after confirming its ID.

• Get All SMS Messages

  Tool to retrieve all SMS messages for a widget. Use when you need to fetch both default and custom SMS templates after confirming the widget exists.

• Get All Users

  Tool to retrieve a list of all users with pagination. Use when you need to page through all users in your CallPage account to synchronize or audit user records.

• Get All Widgets

  Tool to retrieve a list of widgets with pagination. Use when you need to page through all widgets after API authentication.

• Get API Root

  Tool to get the root API greeting. Use to verify connectivity and retrieve the initial API greeting after setting the API key.

• Get Calls History

  Tool to retrieve calls history with filtering and pagination. By default returns all calls for all users' widgets. Use when you need to query historical call data with optional filters for date range, status, widgets, users, tags, or phone numbers.

• Get Manager

  Tool to retrieve a specific manager by user_id and widget_id. Use when you need detailed information about a manager's configuration, availability, and assigned departments.

• Get Widget

  Tool to retrieve details of a specific widget by id. Use when you have a widget id and need its complete configuration.

• Add Users to Widget

  Tool to add users to a widget as managers. Use when you need to create or update manager assignments for a widget. If a user-widget pair already exists, the existing manager will be updated instead of creating a new one.

• Create Voice Message

  Tool to create a custom voice message for a widget. Use when you need to customize greeting messages for manager or visitor after setting widget locale.

• Create Widget

  Tool to create a new widget. Use when you need to install a widget on your site and retrieve its ID.

• Delete Manager

  Tool to delete a manager from a widget. Use when you need to remove a manager assignment after verifying both user_id and widget_id.

• Delete User by Id

  Tool to delete a user by id. Use when you need to remove an existing user after verifying their ID.

• Delete Widget by Id

  Tool to delete a widget by id. Use when you need to remove an existing widget after verifying its ID. Example: Delete widget with id 3409.

• Get All Voice Messages

  Tool to retrieve all voice messages for a widget. Returns custom voice messages if configured, otherwise returns default messages. Use when you need to view or audit voice message settings.

• Get Manager Status Statistics

  Tool to retrieve statistical data about manager statuses. Use when you need summary counts of enabled and disabled managers for a specific widget.

• Reset SMS

  Tool to reset SMS messages to default for a widget. Use when you need to restore default SMS templates after customization tests.

• Reset Voice Messages

  Tool to reset voice messages to default for a widget. Use when you need to clear custom messages and revert to system defaults. Example: Reset all voice messages for widget with id 123.

• Update Manager

  Tool to update an existing manager. Use when you need to modify a manager's availability or business hours after retrieving their record.

• Update SMS

  Tool to update a custom SMS message for a widget. Use when you need to modify custom SMS templates. Note: it's impossible to update default SMS - if you haven't created custom SMS yet, use the create endpoint first.

• Update User

  Tool to update an existing user by ID. Use when you need to modify a user's details, phone number, role, or enabled status. This operation can override parent user depending on who makes the request.

• Update Widget

  Tool to update an existing widget. Use when you need to change widget URL, description, settings, language, or enabled state.

• Widget Call or Schedule

  Tool to initiate or schedule a call via widget. Use when you need to call immediately or schedule at the first available timeslot through a widget.