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Canny

Product feedback platform for feature requests, votes, comments, boards, users, and roadmap status.

Best for product feedback boards, posts, comments, votes, status changes, and roadmap signal from customers.

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Example Use Cases

These are example ways Snow can use Canny when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.

Add Post Tag

Tool to add a tag to a specific post. Use when you need to categorize or group content by applying an existing tag.

Change Post Status

Tool to change a post's status. Use when you need to update a post's workflow stage and optionally notify voters.

Create Changelog Entry

Tool to create and optionally publish a new changelog entry. Use when you need to add a product update record, control publish timing, and notify users. Example: "Create changelog entry titled 'Version 1.2' with details '...' and publish immediately.".

Create Comment

Tool to create a new comment on a post. Use when you have the authorID and postID and want to submit feedback or replies.

Create or Update User

Creates a new user or updates an existing user in Canny. If a user with the given identifier (email, userID, or id) already exists, their profile is updated; otherwise, a new user is created. IMPORTANT: At least one of 'email', 'userID', or 'id' must be provided along with 'name'. Use cases: - Sync users from your application to Canny - Update user profiles (name, avatar, custom fields) - Associate users with companies for segmentation Example: Create user with email: {"name": "Jane Doe", "email": "jane@example.com"} Example: Sync app user: {"name": "John Smith", "userID": "app_user_123", "email": "john@example.com"}

Create Post

Tool to create a new post (feature request or feedback) on a Canny board. Use this action when you need to submit new feedback or feature requests to a board. Requires a valid boardID (from list_boards) and authorID (from create_or_update_user or list_users).

Create Tag

Tool to create a new tag. Use when you have the boardID and tag name and need to categorize posts.

Create Vote

Tool to create a vote for a post. Use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. Example: Create a vote for postID abc123 with voterID user_456.

Delete Comment

Tool to delete a comment. Use when moderation is required to remove a specific comment by its id. Example: "Delete the comment with ID 553c3ef8b8cdcd1501ba1238."

Delete Post

Tool to delete a post. Use when you need to permanently remove a post by its id. Example: "Delete the post with ID 553c3ef8b8cdcd1501ba1238."