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Customer.io

Customer messaging platform for people, segments, campaigns, broadcasts, newsletters, and behavioral events.

Fits customer messaging data, including customer profiles, segments, broadcasts, newsletters, and behavioral events.

Sign in to connect Customer.io

Sign in to connect an account and start using Customer.io in your apps.

Example Use Cases

These are example ways Snow can use Customer.io when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.

Add Person to Group

Tool to add people to a group in Customer.io. Groups represent objects like companies, accounts, or projects that people belong to. Use when you need to establish relationships between people and organizational entities.

Create Profile Alias

Tool to create an alias to merge multiple profiles in Customer.io. Use when you need to support multiple identifiers for a single person. The alias operation moves all data from the previous_id profile to the user_id profile, consolidating them into a single canonical profile.

Get Broadcast Triggers

Retrieve all API trigger instances for a specific broadcast/campaign. Returns trigger metadata including IDs, creation timestamps, and processing status. Use after triggering a broadcast to list all its trigger executions.

Get Customer.io Workspace Webhooks

Retrieves all reporting webhook configurations from the Customer.io workspace. Reporting webhooks send event notifications (message sent, opened, clicked, etc.) to your specified endpoints. Use this to list all configured webhooks and their settings including subscribed events, endpoints, and status. Returns an empty list if no webhooks are configured.

Get Integrations

Tool to retrieve a list of integrations in your workspace. Use when you need to discover configured integrations.

Get Messages

Tool to retrieve a list of messages sent from your workspace. Use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.

Get Segment Details

Tool to retrieve details of a specific segment. Use after identifying the segment ID from list segments.

Get Segment Membership

Tool to retrieve people in a specific segment. Use when you need to page through segment membership after identifying segment ID.

Get Segments

Tool to retrieve a list of segments in your workspace. Use when you need to fetch all segments after configuring segment rules.

Get Trigger

Retrieves details about a specific API-triggered broadcast, including trigger ID, campaign ID, creation timestamp, recipient filter criteria, and personalization data. Use this after triggering a broadcast to verify its configuration and check the data used for message personalization.