Gatherup
Customer feedback and review management platform for business locations, customers, business types, and embeddable review widgets.
Helps multi-location businesses that audit GatherUp locations, fetch customer details, pull business-type taxonomies, and embed review widgets.
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Sign in to connect an account and start using Gatherup in your apps.
Example Use Cases
These are example ways Snow can use Gatherup when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.
Permanently deletes a business location from GatherUp. This is a destructive operation that cannot be undone. When to use: Remove business locations that are no longer needed or were created in error. Important: Verify the businessId before deletion. Check errorCode in response: 0=success, non-zero=error.
Find the client ID for a specific business in GatherUp agency accounts. This tool retrieves the numeric client identifier associated with a business location. Use this when you need to look up the client ID for agency-level operations or business management.
Retrieve detailed information about a specific GatherUp business location. Returns comprehensive business data including: name, contact details (phone, address), timezone, business type, subscription package, communication settings, engagement metrics (NPS score, feedback counts), and marketing assets (logos, banners, feedback URLs). Prerequisites: - Use GATHERUP_SEARCH_BUSINESS if you need to find a businessId by customField/extraField
Retrieves the list of available business categories from GatherUp (e.g., Restaurant, Hotel, Dental Office). Use this to: - Get valid business type IDs for creating new businesses - Discover available business categories in GatherUp - Filter business types by search term (optional)
Retrieves detailed information about a specific customer from GatherUp by their customer ID. Use this action to get customer details including name, email, phone, rating, feedback status, and other customer-related information. Common use cases: - Retrieve customer contact information before sending feedback requests - Check customer's current rating and feedback status - Verify customer subscription status (unsubscribed flag) - Get customer creation date and associated business details Error codes: 0=success, 2=invalid clientId, 3=server error, 44=customer not found Endpoint: POST https://app.gatherup.com/api/customer/get
Retrieve pre-formatted widget or badge HTML code with schema.org structure and SEO-friendly content. Returns ready-to-embed HTML code that displays customer reviews or badges on your website. The HTML includes structured data markup for better search engine visibility. Prerequisites: - Use GATHERUP_SEARCH_BUSINESS if you need to find a businessId
Search for a GatherUp business location by custom identifier and retrieve its business ID. This tool locates business locations using user-defined identifiers (customField or extraField) that you've assigned in GatherUp. Returns the businessId on success (errorCode=0), or an error code with message on failure. Common error codes: 2=Invalid clientId, 25=Business not found, 26=Invalid search type Endpoint: POST /api/business/search
Send a feedback request to a customer to collect their rating and review. Use this when you want to automatically request feedback after a customer interaction or transaction. Ensure the customer exists in your GatherUp account and hasn't unsubscribed from feedback requests.
Sets a new password for an existing user in GatherUp. Use this action to update user credentials securely. Prerequisites: - Valid userId (user must exist in your GatherUp account) - Password must meet security requirements: minimum 12 characters, at least one uppercase letter and one number When to use: Update user passwords for security purposes or user account management. Check errorCode in response: 0=success, non-zero=error. See errorMessage for details.