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Refiner

Customer feedback survey platform for contacts, forms, account info, survey responses, and per-user data attributes.

Made for product teams that collect and analyze in-app survey responses, manage contact lists, and segment feedback by user attributes.

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Sign in to connect an account and start using Refiner in your apps.

Example Use Cases

These are example ways Snow can use Refiner when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.

Delete Contact

Tool to delete a specific contact by its identifier. Provide either the user ID or email address to identify and delete the contact.

Get Account Info

Retrieves Refiner account information including subscription plan, usage limits, and environment statistics. This action provides: - Current subscription plan and usage limits (MTU, MTE, MPV, MSR) - Usage counters for monthly tracked users, events, page views, and survey responses - Per-environment breakdown of usage statistics - Last updated timestamps for all usage metrics Use this when you need to check account status, monitor usage against limits, or audit environment statistics.

Get Contact

Retrieve detailed information about a specific contact using their ID, email, or UUID. Returns all stored attributes, segments, and account information.

Get Contacts

Tool to retrieve a list of contacts from your Refiner account. Use when you need to filter or paginate through contacts.

Get Forms

Tool to retrieve a list of forms (surveys) from your Refiner account with optional filtering and pagination. Use when you need to list surveys by state, page, or include extra info/config.

Get Reporting

Tool to retrieve aggregated reporting data for surveys including metrics and analytics. Use when you need survey analytics over a time range filtered by type, question identifiers, tags, forms, or segments.

Get Segments

Tool to retrieve a list of user segments from your Refiner account. Use when you need to view or paginate segments.

Get Survey Responses

Tool to retrieve all survey responses from your Refiner account with optional filtering and pagination. Use after confirming survey creation to pull response data.

Track Event

Tool to record a user event by name for a user identified via user ID or email. Use after confirming the identifier and event name.

Update Contact

Tool to create or update a contact's attributes or account. Identifies a contact by `id` or `email` and updates their traits or account grouping. If the contact doesn't exist, it will be created automatically.