Remote Retrieval icon

Remote Retrieval

IT asset retrieval service for orders, devices, device prices, company details, and order tracking.

Fits IT and HR teams returning equipment from remote employees that schedule pickups, check device pricing, and audit order status.

Sign in to connect Remote Retrieval

Sign in to connect an account and start using Remote Retrieval in your apps.

Example Use Cases

These are example ways Snow can use Remote Retrieval when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.

Create Order

Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows.

Get All Orders

Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.

Get Company Details

Tool to retrieve detailed information for a company. Use after confirming a valid company_id.

Get Device Prices

Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.

Get Order Details

Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).

List Pending Orders

Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.

RemoteRetrieval: Validate User

Tool to validate the provided API key. Use when you need to confirm the API key's validity.