Rootly

These are the Rootly actions available to the apps you build with Snow. Connecting an account does not make Snow run these on its own.

• Delete Action Item

  This tool allows for the deletion of a specific action item in Rootly. It complements the existing ROOTLY_LIST_ACTION_ITEMS functionality by providing the ability to remove individual action items from the system.

• Delete Incident

  Tool to delete an incident in Rootly by ID. Use when performing administrative cleanup. This is a destructive operation and depends on appropriate Rootly permissions.

• Get Action Item Details

  Retrieves detailed information about a specific action item by its ID from Rootly. Action items are tasks or follow-up items created during incident management to track work that needs to be completed. This tool returns comprehensive details including: - Core info: summary, description, kind (task/follow_up), priority, status, due_date - Assignment: assigned user and group IDs - Integration links: Jira, GitHub, GitLab, Linear, Asana, Trello, ClickUp, and other connected tools - Metadata: creation and update timestamps, direct URL to the action item Use ROOTLY_LIST_ACTION_ITEMS first to discover available action item IDs if you don't already have one.

• Get Incident Details

  Tool to retrieve full details for a single Rootly incident by ID. Use when you need complete incident information for drill-down after listing or searching incidents. Supports optional include parameter to fetch related resources like environments, services, action_items, and events in a single request.

• List Action Items

  This tool retrieves a list of all action items for an organization in Rootly. Action items are tasks or follow-up items that need to be completed during or after an incident, helping to track and manage incident-related tasks effectively.

• Update Incident

  Tool to update fields on an existing Rootly incident by ID. Use when you need to modify incident status, severity, metadata, or other attributes. Supports updating title, status, summary, severity_id, service_ids, environment_ids, and more.