Simla.com

Omnichannel CRM for customers, corporate customers, orders, customer favorites, costs, and AI-powered communications.

Helps ecommerce CRM teams that combine duplicate customers and orders, save product favorites per customer, and track business costs in periods.

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Example Use Cases

These are example ways Snow can use Simla.com when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.

Add Customer Interaction Favorite

Tool to add a product offer to a customer's list of favorites. Use when you need to save a specific product to a customer's favorites on a particular site.

Batch Create Store Products

Tool to batch create products and services in the store catalog. Use when you need to create multiple products at once. Each product requires a name, article (SKU), and catalogId that matches the catalog parameter.

Calculate Loyalty Discount

Tool to calculate maximum loyalty discount and bonuses for an order. Use when you need to preview loyalty benefits before order creation or show customers potential savings based on their loyalty status.

Combine Corporate Customers

Tool to combine multiple corporate customers into one. The specified customers will be merged into the result customer and then deleted. Use when you need to consolidate multiple corporate customer records. Note: This operation is performed asynchronously - use /api/v5/customers-corporate/history to track the result.

Combine Customers

Tool to combine multiple customers into one. The specified customers will be merged into the result customer and then deleted. Use when you need to consolidate multiple customer records. Note: This operation is performed asynchronously - use /api/v5/customers/history to track the result.

Combine Orders

Tool to combine two orders into one. The source order will be merged into the result order using the specified technique. Use when you need to consolidate order data from one order into another.

Create Corporate Customer

Creates a new corporate customer in Simla.com. Use when you need to add a new business or organization as a customer. At least one field (typically nickName or externalId) should be provided. Returns the corporate customer ID upon successful creation.

Create Corporate Customer Address

Creates a new address for a corporate customer in Simla.com. Use when adding a delivery or billing address to an existing corporate customer account. The address can be specified as simple text or with detailed components (street, city, region, etc.).

Create Corporate Customer Company

Tool to create a company for a corporate customer in Simla.com. Use when you need to add a new company to an existing corporate customer record. Returns the newly created company ID on success.

Create Corporate Customer Contact

Tool to create a link between a corporate customer and a contact person. Use when you need to associate an existing customer as a contact for a corporate customer entity.