Intercom
Customer messaging and support platform for conversations, contacts, tickets, bots, and help center content.
Designed for customer messaging around contacts, conversations, notes, tags, tickets, and replies from customers or admins.
Sign in to connect Intercom
Sign in to connect an account and start using Intercom in your apps.
Related integrations
Example Use Cases
These are example ways Snow can use Intercom when building apps with you. This list is meant to show examples, not document every possible capability. Connecting an account does not make Snow run these automatically on its own.
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. This will return a subscription type model for the subscription type that was added to the contact.
Tool to add a tag to a contact in Intercom. Use when you need to attach or add a specific tag to a contact for categorization or tracking purposes.
Tool to archive a single contact in Intercom. Use when you need to archive a contact by their ID.
Assigns a conversation to a specific admin or team in Intercom. Mutates live conversation state; confirm intent before bulk-assigning multiple conversations.
Tool to attach a contact to a company in Intercom. Use when you need to associate a contact with a company.
Tool to attach a contact participant to a conversation on behalf of admin or contact. Use when you need to add a new participant to an existing conversation.
Tool to add a tag to a specific conversation in Intercom. Use when you need to attach or tag a conversation.
Tool to add a tag to a ticket in Intercom. Use when you need to attach or add a specific tag to a ticket for categorization or tracking purposes.
Tool to block a single contact in Intercom. Use when you need to block a contact, which will also archive their conversations.
Tool to cancel an active content data export job. Use when you need to terminate an ongoing export and update its status to 'canceled'.