Respond.io
Customer conversation platform for contacts, messages, channels, tags, and internal conversation comments.
Helps support and sales teams that organize contacts and conversations with tags, send messages across channels, and post internal notes.
Use Respond.io with Snow
Snow is a personal AI assistant that builds real apps for you, and they can put Respond.io to work.
What Snow can do with Respond.io
These are the Respond.io operations Snow and the apps you build with it can run. Sign in to choose which ones Snow may run without asking.
Reads3
Look at your data without changing it.
- Get Message
Tool to retrieve a specific message. Use when you need the details of a message sent to or received from a contact.
- List channels
Tool to retrieve a list of channels connected to the workspace. Use when you need to enumerate all messaging channels with pagination support.
- List users
Tool to retrieve a list of users in the workspace. Use when you need to fetch all workspace users for auditing or assignment.
Creates3
Add something new to your account.
- Add internal comment to conversation
Tool to add a comment (internal note) to a contact's conversation. Use after verifying the contact identifier.
- Create Contact
Creates a new contact in the respond.io workspace with the specified details. The contact is identified by email, phone number, or contact ID. Supports adding profile information, language preferences, and custom fields that have been pre-configured in the workspace.
- Create Space Tag
Creates a new tag in the Respond.io workspace for organizing and categorizing contacts and conversations. Tags help with segmentation, filtering, and workflow automation. Each tag must have a unique name within the workspace.
Updates1
Change something that is already there.
- Update Space Tag
Updates an existing workspace tag by its current name. You can modify the tag's name, description, or emoji. Note: Color codes are not currently supported by the API and will be rejected if provided. At least one field besides currentName must be provided to update.
Related integrations
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