Retently
Customer experience platform for customers, campaigns, feedback, tags, topics, and feedback-driven analytics.
Supports CX teams that run NPS and CSAT campaigns, tag feedback by topic, and bulk-create or remove customers in a workspace.
Example Use Cases
These are the Retently actions Snow can use when building apps with you. Connecting an account does not make Snow run these on its own.
Add tags to feedback items by providing feedback IDs and corresponding tags.
Add topics to feedback items by providing feedback IDs and corresponding topics.
Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently.
Delete customers from the workspace by providing their unique IDs.
Tool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns.
Tool to retrieve detailed information about a specific customer by their unique ID. Use when you need to get all the details of a customer.
Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.
Tool to retrieve feedback received from customers. Use when you need to get a list of feedback, with optional parameters for pagination and sorting.
Tool to retrieve detailed information about specific feedback by its unique ID. Use when you need to get the details of a single feedback entry.
Tool to retrieve the latest NPS score for the account. Use when you need to get the most up-to-date NPS score.